Your Listing Stays in Your Hands
Here's exactly what TrueReply can and can't do with your Google account.
We Never See Your Password
You sign in with Google directly. The permission Google gives us is used to read reviews, post replies and find your review link.
Nothing Posts Outside Your Rules
You choose what gets answered on its own. Sensitive reviews always wait for you, whatever your settings.
Stop It in One Click
Switch replies off for any location. Disconnect Google and our access is gone and that data is deleted.
Review Text Gone After 30 Days
We keep fetched reviews for 30 days to write replies and show your dashboard. Then the text is deleted.
We Don't Sell Your Data
Your reviews and account details run your account and nothing else. No advertising, ever.
See Everything We Did
Every posted reply is in your dashboard with the date and exact wording.
Google Policies
We Follow Google's Rules for You
Getting reviews wrong can cost a business its reviews or its listing. So we keep it clean.
Only Listings You Manage
Replies go out under rules you agreed to, for listings you own or manage.
Ask Everyone
Our review link and QR card ask every customer. Asking only happy ones breaks Google's rules.
No Rewards for Reviews
Nothing we make offers discounts or freebies for reviews.
No Surprises in Replies
No links, phone numbers or promises you didn't add yourself.
How We Keep Your Account Safe
You sign in with a one-time link sent to your email, so there's no password to steal. Google's permission is stored encrypted. TrueReply runs on Cloudflare and payments go through PayPal, so your card details never reach us.
Replies are written with AI using your notes, tone and past edits. The review and your business details go to our AI provider to write each reply and aren't used to train their models. Full details are in our privacy policy.