One Inbox for Every Location

Run 6 locations or look after 20 clients. Every review gets answered in that location's own voice, and anything that needs a person lands in one list.

01

Connect Once

Sign in with the Google account that manages your listings. Every location shows up and you switch on the ones you look after.

02

A Voice for Each

Give each location its own tone, notes, sign off and industry rules. A dental client stays private and a salon client stays chatty.

03

One List for Everything Else

Reviews that need a person arrive in one list, unhappy ones first. Approve from the dashboard or straight from the email.

Pricing

The Math Works for Agencies

The Agency plan covers 30 locations for $79 a month. That's about $2.63 per location, with every feature included.

  1. Get Your Client's OK

    Google requires consent before automatic replies. TrueReply records when replies were switched on for each location.

  2. Your Name Isn't on It Yet

    Emails and the dashboard carry the TrueReply name today. White label is on the list.

  3. Bigger Than 30

    Get in touch and we'll set up a plan that fits.

  4. Clients Come and Go

    Switch a location off any time. Replies already posted stay on Google.

Agency Questions

Something else on your mind? Send us a note and a real person will reply within 1 business day.

Do my clients need their own TrueReply account?

No. If your agency's Google account manages their listings, you can run everything from one account.

Can each client have different rules?

Yes. Tone, notes, sign off, industry and which reviews post on their own can all be set per location.

Who gets the emails about reviews waiting for approval?

The email on your account. Many agencies use a shared inbox so whoever is on shift can approve.

What happens when a client leaves?

Switch their locations off, or disconnect the Google account if it's theirs. Replies already posted stay on Google.