Start for $9

Works with Google Business Profile

Every Review Answered In Your Voice

TrueReply answers your Google reviews around the clock and sounds like you wrote every word. Complaints wait for your OK.

See Plans From $9 Try it free on a real review
Ana's KitchenMain St · Taqueria
4.8★★★★★312 Google reviews
Replies on

    Made for the places people review

    How It Works

    Live in 5 Minutes

    No setup calls, no software to install. If you can sign in to Google, you can do this.

    1. 01

      Pick a Plan

      Plans start at $9 a month. Pay with PayPal or any card and cancel whenever you like.

    2. 02

      Connect Google

      Sign in with the Google account that manages your listing. Every location shows up on its own.

    3. 03

      Choose What Posts

      Happy reviews get answered right away. You decide where the line is.

    4. 04

      Get Back to Work

      Replies go out day and night. Anything tricky lands on your phone with a reply ready.

    You're in Charge

    Decide What Posts on Its Own

    Pick the star ratings that get answered right away. Everything else waits for you with a reply ready to go.

    Posts on its own

      Waits for your OK

        Refunds, injuries, legal threats and anything that names your staff in a complaint always wait for you, even when they come with 5 stars.

        89%

        of people expect a business to reply to their review

        Customers Notice Who Replies

        80%

        are more likely to choose a business that replies to every review

        42%

        are unlikely to use a business that never replies

        50%

        are put off by copy and paste replies

        Source BrightLocal Local Consumer Review Survey 2026, 1,002 US adults

        Your Voice

        Sounds Like You on a Good Day

        Pick a tone, add a few notes about your place and choose how to sign off. Every reply is written fresh for that review.

        • Learns from your edits. Change a reply once and future ones follow your wording.
        • Speaks their language. Reviews in Spanish get answered in Spanish.
        Priya S.★★★★★Just now

        Celebrated my birthday here and Marco made it so special. Food was incredible as always.

        Reply from Ana's Kitchen

        Thank you so much, Priya! We're thrilled the birthday dinner was a hit and that Marco made it extra special. Come back and celebrate with us any time.

        When It Matters

        Tricky Reviews Come Straight to You

        Unhappy customers reach your inbox right away with a reply already written. Read it, change a word if you like and post it with one tap. No password needed.

        TrueReply1 review needs your OKnow

        Alex G. left 2 stars at Ana's Kitchen

        “Food was good but we waited 40 minutes for a table even with a reservation.”

        Your reply is ready

        Alex, I'm sorry about the wait. That's not how a reservation should go, and we've changed how we book large tables. Please call me at (555) 010-2200. Ana

        Also on every plan

        • A Monday summarySee who you answered and how your rating moved, every week.
        • More reviews inYour review link, a QR code and a printable counter card.
        • Every location in one placeEach with its own voice and sign off.
        • Your account stays yoursDisconnect any time. Posted replies stay on Google.

        Industries

        Built for Your Kind of Business

        Every industry gets reviews about different things. Each one comes with its own rules for what replies should never say.

        Restaurants and cafésRegulars, rushes and Spanish reviews Salons, spas and barbersStylist shout-outs and booking mix-ups Cannabis dispensariesNo product claims or promos Dental and medicalNever confirms who's a patient Home services and tradesDamage and invoices come to you Agencies and multi-locationEvery location in one inbox

        Pricing

        Simple Pricing With Everything Included

        Every plan has every feature. You only pick how many locations you have.

        Solo

        $9/mo

        2 locations
        300 replies a month

        Most popular

        Growth

        $19/mo

        5 locations
        900 replies a month

        Multi

        $39/mo

        12 locations
        2,500 replies a month

        Agency

        $79/mo

        30 locations
        7,000 replies a month

        Compare PlansMore than 30 locations? Talk to us

        Questions We Get a Lot

        Something else on your mind? Send us a note and a real person will reply within 1 business day.

        Do I need to be good with tech?

        No. If you can sign in to Google, you can set this up. It takes about 5 minutes and there's nothing to install.

        Will it reply to bad reviews without asking me?

        Not unless you choose that. Unhappy reviews come to you with a reply ready, and anything about refunds, injuries or legal trouble always waits for you, whatever your settings.

        Are the replies written by AI?

        Yes. Each reply is written fresh for that review, guided by your tone, your notes and the edits you make. Nothing goes out that your settings don't allow.

        Which review sites does it work with?

        Google reviews, which is where most customers look first. For other sites you can use our free reply generator and paste the reply in.

        Can I cancel any time?

        Yes, in 2 clicks from your dashboard. Your plan keeps working until the end of the period you paid for.

        What if I have more than one location?

        Each Google listing counts as a location. Solo covers 2, Growth 5, Multi 12 and Agency 30, and each can have its own voice.